Gold Silver Ledger

Profile, subscription tiers, Stripe portal, cancellation

Account & Billing

How to change the email address on your Gold Silver Ledger account. Done from Settings → Security → Change Email. Enter your new address and current password, then click the…

Updating your email address

How to change your Gold Silver Ledger password. Done from Settings → Security → Change Password. Enter your current and new passwords, click Update Password, and you're done — no…

Changing your password

How to reset your password if you've forgotten it. Click the reset link on the sign-in page, enter your account email, click the link we send you, and choose a…

Resetting a forgotten password

How to change your display currency or weight unit in Gold Silver Ledger. Both live on the Profile tab of Settings. Pick from 15 currencies and three weight units.

Updating your display currency or weight unit

How to permanently delete your Gold Silver Ledger account. Cancel your subscription first, then confirm deletion from Settings. We keep your data for a short retention window so you can…

Deleting your account

How to manage your personal preferences in the app

Profile & Preferences

A side-by-side look at the three Gold Silver Ledger plans — Starter, Pro, and Premium. Compares portfolio, item, and transaction limits, the gated features on each, and monthly vs annual…

The three plans compared: Starter, Pro, Premium

How the 14-day free trial works. Auto-starts when you sign up for a monthly plan. Full feature access at your chosen tier. Switch plans during the trial without resetting the…

Your 14-day free trial

What happens to your plan after the 14-day free trial ends. The plan you picked at signup activates automatically. To change to a different tier, or to switch to annual…

Choosing a plan after your trial

How to upgrade your Gold Silver Ledger plan. One click from the Subscription tab in Settings. New limits and features kick in immediately. Mid-cycle upgrades on an active plan are…

Upgrading your subscription

How to downgrade your Gold Silver Ledger plan. One click from the Subscription tab, but it takes effect at the start of your next billing period, not immediately.

Downgrading your subscription

How to switch your Gold Silver Ledger subscription between monthly and annual billing. Done from the Subscription tab in Settings. Switch on the same plan to capture the 18% annual…

Switching between monthly and annual billing

How to update the card on file for your Gold Silver Ledger subscription. Open the Stripe billing portal from the Subscription tab in Settings and add or swap your payment…

Updating your payment method

Where to find past invoices and receipts for your Gold Silver Ledger subscription. Open the Stripe billing portal from the Subscription tab in Settings — every charge to date is…

Viewing past invoices and receipts

How to cancel your Gold Silver Ledger subscription. Click Cancel subscription on the Subscription tab in Settings, or use the Stripe billing portal. You keep access through the end of…

Cancelling your subscription

What happens to your Gold Silver Ledger data once you cancel your subscription. You keep full access through the end of your paid period, then move to read-only with a…

What happens to your data after you cancel

How to come back after cancelling. Sign in to your existing account and resubscribe from the Subscription tab in Settings. As long as it's within the data retention window, your…

Reactivating a cancelled subscription

What to do if your renewal charge fails. Your account moves to past due and a banner appears in the app. You keep full access for 7 days while Stripe…

My payment failed — what now?

Subscriptions & Billing

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