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Updating your payment method

How to update the card on file for your Gold Silver Ledger subscription. Open the Stripe billing portal from the Subscription tab in Settings and add or swap your payment method there. We don't store card data ourselves — it all lives with Stripe.

If your card is about to expire, you've switched banks, or you'd like a different card to cover the subscription, you can update your payment method any time.

The update happens in the Stripe billing portal, which we link to directly from the app.

This is one of those articles where the click path is most of the content.

There's no GSL-side configuration involved — once you're in the Stripe portal, you're using Stripe's standard payment-method management screens, which most people will already be familiar with from other subscriptions.

Where to do it

The link to the billing portal lives on the Subscription tab of your Settings page.

  • From the left nav, click Settings.

  • Click the Subscription tab.

  • At the bottom of the Current Plan card, click Manage Billing.

That opens the Stripe billing portal in a new tab, signed in as your account.

In the portal:

  • Look for the Payment method section.

  • Add a new card with Add payment method, or update an existing card's expiry/details.

  • If you have multiple cards on file, set the one you want as the default — that's the card that will be charged for future renewals.

When you're done, you can close the Stripe tab and head back to the app. The next renewal will use whatever you set as the default.

Why this lives at Stripe, not in the app

Card data never touches Gold Silver Ledger's database. We only ever see a reference to your Stripe customer record, never the underlying card. When you enter or update a card, you're typing it directly into Stripe's hosted form, the same form thousands of other companies use.

There's a small note about this on the Subscription tab itself: "Billing is managed securely through Stripe. Click Manage Billing to update your payment method or view invoices. No payment data is stored on our servers."

The practical implication is that all card management — adding, updating, removing, setting a default — happens inside Stripe's interface, not inside ours.

When the new card starts being used

The default card in the billing portal is the one charged on the next renewal — whether that's a regular monthly or annual charge, or a prorated upgrade.

A few practical scenarios:

  • You're renewing soon. The new default applies to the upcoming charge.

  • You've just upgraded. If you're updating your card right after a prorated upgrade charge has gone through on the old one, the new card is what gets charged for the next regular renewal.

  • You're on a trial. Updating the card on file during the trial means the new card is the one Stripe charges on day 14 when the trial converts.

You don't need to do anything on the GSL side after updating — the next charge just uses the new default automatically.

A few tips

Worth knowing before you make the change:

  • Add the new card before removing the old one. If you remove the only card on file before adding a replacement, your subscription has nothing to charge against. Adding first and removing second is the right order.

  • Make sure the new card matches the billing currency on your Stripe receipts. Most cards work fine, but some prepaid or regional cards have restrictions that show up as a decline at the next charge. If you've got a choice, a standard credit or debit card with the same billing currency is the safest.

  • A card change won't affect your subscription state. You don't need to re-confirm your plan, re-enter your trial, or re-anything. The card is just the payment instrument; everything about the subscription itself is unchanged.

If a payment fails on the old card

If you didn't get to updating in time and a charge has already failed on a card that's expired or been replaced, your subscription will be marked as past due rather than cancelled outright. Stripe retries the charge a few times on a defined schedule, and you have a grace window to update the card and recover.

The full mechanics live in [My payment failed — what now?] — the short version is: update the card from the same Manage Billing flow above, and the next retry will succeed.

Where to go next

  • [Viewing past invoices and receipts]: also in the Stripe billing portal, alongside the payment method controls.

  • [My payment failed — what now?]: for the past-due scenario, which is the most common reason people end up needing to update a card in a hurry.

  • [Cancelling your subscription]: if updating the card isn't really what you wanted to do.

  • [Reactivating a cancelled subscription]: for picking back up after a cancellation, which also runs through the same Stripe portal.

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