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Cancelling your subscription

How to cancel your Gold Silver Ledger subscription. Click Cancel subscription on the Subscription tab in Settings, or use the Stripe billing portal. You keep access through the end of your paid period either way.

If Gold Silver Ledger isn't earning its keep for you, cancelling is straightforward and self-service. Two clicks, no friction, and you don't lose access to anything during the period you've already paid for.

This article covers the cancel paths, what happens between clicking the button and access actually ending, and how to reverse the cancellation if you change your mind in the meantime.

For what happens to your data after access ends, see [What happens to your data after you cancel].

Where to cancel

There are two paths, and they produce the same outcome. Pick whichever is closer to where you are.

In the app

The most direct path:

  • From the left nav, click Settings.

  • Click the Subscription tab.

  • At the bottom of the Current Plan card, click Cancel subscription (the red outlined button next to Manage Billing).

  • Confirm in the dialog that appears.

Via the Stripe billing portal

If you'd rather cancel through Stripe directly:

  • On the same Subscription tab, click Manage Billing.

  • The Stripe billing portal opens in a new tab.

  • Use the portal's "Cancel plan" or "Cancel subscription" flow.

  • Confirm.

The end result is identical regardless of which path you use — the subscription is scheduled to end, no further charges will be made, and you get a confirmation email.

Cancelling during your 14-day trial

If you're still inside the 14-day free trial when you cancel, the practical effect is one thing: the card on file won't be charged on day 14.

A few things worth knowing:

  • You keep full access for the rest of the trial. Cancelling on day 3 doesn't end your trial on day 3 — you've still got the remaining days to use the app as normal.

  • No charge happens. Stripe doesn't bill the card at the end of the trial because the subscription was cancelled before the trial converted.

  • You get a confirmation email letting you know the cancellation went through and that no charge will be made.

This is the lowest-stakes form of cancellation. You signed up to test the app; you tested it; you decided not to stay. No payment ever changed hands.

Cancelling on an active paid subscription

If your trial has already ended and you're on a paid plan, cancelling stops the next renewal but doesn't end the current period.

The mechanics:

  • The cancellation is scheduled for the end of your current billing period. If you cancel on day 5 of a monthly subscription, your access continues for the remaining ~25 days. If you cancel halfway through an annual subscription, your access continues for the remaining ~6 months.

  • Your card isn't charged again. The next renewal that would have happened doesn't.

  • No partial refund. The unused portion of the period you've already paid for isn't returned — you keep it as access instead, which is the trade.

  • You'll get a cancellation-scheduled email confirming the end date.

  • A banner appears on the Subscription tab showing when the cancellation will take effect.

You're a full paying user, with all your features and limits, right up until the scheduled end date.

You can undo a cancellation before it takes effect

This is the one to remember. Between clicking Cancel and your paid period actually ending, the cancellation is scheduled, not final. If you change your mind, you can undo it.

How to undo:

  • From the Subscription tab, click Manage Billing.

  • In the Stripe billing portal, find the cancellation that's been scheduled and use the Renew or Don't cancel option.

Once undone, the banner clears, the regular renewal schedule resumes, and your subscription carries on as if nothing happened. You won't be charged anything extra for changing your mind.

This works for active-subscription cancellations. For trial cancellations, the equivalent is just signing up for a new subscription from the same account — the trial is over either way, but you can start a paid plan whenever you like.

What actually happens when access ends

On the scheduled end date — last day of your monthly period, last day of your annual period, or last day of your trial — your subscription transitions out of "active" and your account moves into read-only mode.

In read-only mode you can still sign in and look at everything, but the editing tools are switched off and live spot prices stop updating. The full mechanics of what's available and what's frozen are covered in [What happens to your data after you cancel].

You don't get logged out at the moment of transition. The change is silent — the app just behaves differently the next time you try to record a transaction.

Cancelling vs deleting your account

Two different things, easy to mix up:

  • Cancelling stops the subscription and takes you to read-only after your paid period. Your data is preserved for a retention window during which you can come back. The account itself still exists.

  • Deleting your account removes the account itself, your sign-in, and (after a retention window) your data permanently. It does not automatically cancel an active subscription — you need to cancel first if you're on a paid plan, otherwise the card on file keeps getting charged for a subscription with no working account on the other end.

If you're sure you're done with the app entirely, the right sequence is: cancel first, then delete. See Deleting your account for the deletion side.

If you're not sure yet, just cancel. You can always delete later, and cancellation is the lower-stakes step.

Before you click Cancel

A short checklist:

  • Decide whether you actually want to cancel or just downgrade. If the issue is price, dropping to Starter or Pro might be a better fit than leaving entirely. See Downgrading your subscription.

  • Export anything you'll want later. Transactions, holdings, annual reports if you're on Premium. While read-only mode still lets you export, doing it now while everything is live and fully featured is cleaner.

  • Note your subscription end date. It'll be in the confirmation email, but it's good to know without digging — that's when read-only mode kicks in.

  • Decide whether to grab your Stripe invoices. Stripe-side records persist regardless, but the Manage Billing shortcut is easiest to use while you're still a logged-in customer. See [Viewing past invoices and receipts].

Where to go next

  • [What happens to your data after you cancel]: the next stage — read-only mode, frozen spot, the retention window.

  • [Reactivating a cancelled subscription]: for when you've decided to come back.

  • Downgrading your subscription: if the price is the issue and a lower tier would solve it.

  • Deleting your account: the more final step, for when you want everything removed entirely.

  • Exporting your transactions as CSV: The cleanest way to take your data with you.

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