If you remember your current password, the right place to change it is the Security tab inside the app — that's covered in Changing your password.
This article is for the other situation: you can't remember your current password, you can't sign in, and you're stuck on the sign-in screen, looking at a Forgot password? link.
The reset flow is the standard email-link kind that you've done a hundred times on other sites. Three steps, two browser tabs, one new password.
Step 1: Request the reset from the sign-in page
Start at the sign-in page — the same one you'd normally use to log in. You don't need to fill in your password (which is good, because the whole reason you're here is that you don't have it).
Click the Forgot password? link below the password field.
You'll land on a page that asks for your account email.
Type in the email address you used when you signed up for Gold Silver Ledger.
Submit the form.
That triggers a reset email to that address. The page will tell you a link is on its way.
A small but important note: the link only goes to an address that has an account. If you mistype the email or use one that was never registered, the page won't tell you so — it just quietly does nothing.
This is intentional and is the standard pattern across web apps. It exists to stop a stranger from probing the site to discover which emails belong to real users.
The practical implication for you is that if no email arrives, the most common reason is that you sent the reset to the wrong address — try the request again with the email you actually signed up with.
Step 2: Click the link in your inbox
Open the inbox for the address you just submitted, and look for a message from Gold Silver Ledger with a subject line about resetting your password. It usually arrives within a minute.
Click the link inside.
Two things worth knowing about the link:
It only works once. Click it, complete the reset, and the link is spent. If you need to start over (you closed the tab, you got distracted, you decided not to reset after all), come back to the sign-in page and request a fresh reset.
It has a short shelf life — roughly an hour. If you leave the email sitting unopened for half a day, the link inside will have expired by the time you click it. The fix is the same: request a new reset from the sign-in page.
If the email doesn't appear within a minute or two, check your spam or promotions folder before requesting another one. Filters can be opinionated about anything mentioning "password" or "reset."
Step 3: Set your new password
The link opens a page in your browser where you can type your new password.
Pick something at least 8 characters long, mixing letters, numbers, and symbols.
Type it once, then type it again to confirm.
Submit the form.
The new password is saved immediately. You don't need to verify anything else — the click on the link from your email was the verification step.
Step 4: Sign back in
The reset itself doesn't sign you in. Once your new password is set, head back to the sign-in page and log in the normal way:
Your email is the same as it always was.
Your password is the new one you just chose.
From here on, the old password is dead. Even if you eventually remember what it was, it won't work — only the new one does.
If you'd been signed in to Gold Silver Ledger on other devices or browsers before the reset, those sessions get signed out. Phone, tablet, work laptop — anywhere you had an active session, you'll need to sign in once more with the new password.
This is the same behavior as a deliberate password change from inside the app.
A few good habits while you're here
Since you've just chosen a new password, this is the cheapest possible moment to do a small bit of housekeeping:
Save it to a password manager. 1Password, Bitwarden, Apple Keychain, the one built into your browser — any of them. Future-you will thank present-you the next time you try to sign in from a new device.
Don't reuse it from another service. The single most common way accounts get compromised isn't clever attackers; it's password reuse after some other site gets breached. A unique password per account is the cure.
Make a note of which email your account is under. The forgotten password is usually the easier problem. The forgotten email is harder — the reset link can't go anywhere if you don't know where to send it.
Where to go next
Changing your password: the version of this flow you use when you do remember your current password.
Updating your email address: if the reason you can't get into your account is that you no longer have access to the email it's under, this is the longer-term fix once you're back in.
[I'm not receiving the verification email]: the diagnostic checklist if no reset email is arriving.
[I can't sign in]: the broader troubleshooting article if the password isn't actually the issue.
