Every plan on monthly billing — Starter, Pro, and Premium — starts with a 14-day free trial. The trial begins the moment your account is created. You picked a plan and added a payment method during signup, but no charge is taken until day 15. You can change plans, downgrade, or cancel any time before then without being billed.
Annual plans don't include a trial — you're charged for the first year at signup. If you want to evaluate the app before committing to annual, sign up on monthly first, run the 14-day trial, then switch to annual after the first bill (see Changing plans during the trial below).
If you haven't signed up yet, start with Creating your account. If you're already in the app and want to know what happens at the end of your trial, this is the right article.
What's included in the trial
Whatever monthly plan you picked at signup is the plan you're trialing — full access to every feature on that tier for 14 days. The only exception is the Annual Report, which is not available during free trials.
You can switch between Starter, Pro, and Premium any time during the trial without resetting the clock. Switching from monthly to annual does end the trial early, because annual billing charges immediately — see Changing plans during the trial below.
For a full feature breakdown by plan, see The three plans compared: Starter, Pro, Premium.
Trial timeline
A typical trial looks like this:
Day | What happens |
Day 1 | Trial starts. Your account is fully active. |
Day 11 | Reminder email from us, three days out. |
Day 14 | Last day of the trial. |
Day 15 | First charge runs against the payment method on file. |
How to check your trial status
Open Settings → Subscription. You'll see your current plan, your subscription status (which will show as Trialing), and the date your trial ends.
If you ever lose track of the date, this is the source of truth. The trial-end date doesn't move based on activity. It's exactly 14 days from when you signed up.
You can also see the trial end date on the banner in the lower left corner of the open Nav menu.
Changing plans during the trial
You can move up or down at any point. Both happen through the Stripe Billing Portal, which you reach from Settings → Subscription → Manage subscription.
A few specifics worth knowing:
Upgrading mid-trial keeps your trial running. You'll see the new plan's features and limits immediately, but you still won't be charged until day 15.
Downgrading mid-trial also keeps your trial running. If you downgrade to a plan with lower limits and you're already over them (more portfolios than the new tier allows), the app will gently nudge you to bring things back into compliance before the trial ends.
Switching from monthly to annual ends your trial immediately because annual billing charges up front. If you started on monthly to use the trial and want to commit annually after, the cleanest path is to wait until your first monthly bill runs on day 15 and switch from there — you keep the trial benefit and lock in annual pricing. (Switching back from annual to monthly is also possible, but you don't get a refund for the unused portion of the year.)
See Upgrading your subscription and Downgrading your subscription for the longer version.
Cancelling before you're charged
If you decide the app isn't for you, cancelling is a one-screen operation:
Go to Settings → Subscription.
Click Manage subscription to open the Stripe Billing Portal.
Click Cancel subscription.
Cancellation during a trial means no charge is ever taken. Your account stays active until day 14, then transitions to a cancelled state. You won't be billed.
For what happens to your data after cancellation, see What happens to your data after you cancel.
What happens on day 15
Two things, in order:
Stripe runs the first monthly charge for whichever plan you're on at that moment. (If you switched to annual during the trial, the first annual charge already ran at the time of the switch.)
Your subscription status flips from "Trialing" to "Active." The dashboard banner about your trial disappears. Everything else keeps working exactly as it was.
You'll get an email receipt from Stripe. If anything goes wrong with the charge — declined card, expired card, fraud hold — your status flips to "Past Due" instead, and you'll get an email from us with steps to recover.
See My payment failed — what now? for that flow.
Things to know
A short list of trial-specific details:
Trials are monthly-only: Annual plans charge at signup with no trial. To trial first and commit annually later, start on monthly and switch from the Stripe Billing Portal after day 15.
The trial isn't extendable: If you need more time to evaluate, the cleanest path is to let it bill, use the app for the month, and cancel before the next renewal. You won't lose data.
One trial per email: If you cancel during the trial and sign up again with the same email, you won't get another 14 days.
The 14 days are calendar days, not business days: Signing up on a Friday gives you the same window as signing up on a Monday.
Charges run automatically: If you want to cancel, set a reminder for day 11 or 12 — that's what the reminder email is for, but it's also worth a calendar entry.
Where to go next
The three plans compared: Starter, Pro, Premium: The feature matrix and current pricing.
A tour of your dashboard: What to do with the next 13 days.
Recording your first transaction: Populate the dashboard so you can actually evaluate the app.
Updating your payment method: If your card on file needs to change before billing starts.
Cancelling your subscription: The longer version of cancellation, including post-trial cancellation.
If you're still in your first session and the dashboard is empty, the most useful thing you can do is Recording your first transaction.